Question:Will order confirmations be e-mailed to customers?
Question:What business name will be on the credit card statement?
Question:What forms of payment are accepted?
Answer: American Express, Visa, MasterCard, Discover and Diner's Club.
Question:Are VIP ticket packages available by telephone?
Answer: No, this is an Internet-only sale.
Question:How many tickets can I buy?
Answer: For the Live, Raw & Uncut Summer tour, there is a FOUR (4) ticket package limit per customer.
Question:When do ticket package offers close?
Answer: Currently, VIP ticket package offers close two weeks prior to each concert date in the cities where they are offered.
Question:How will I receive my tickets?
Answer: Tickets will be sent in advance of the show. If you have not received your tickets at least 48 hours prior to your show, please call your local Ticketmaster customer service department.
If you purchased tickets through an alternate ticket provider, you will need to contact them directly for assistance with your tickets.
Question:How is seating being handled for people with disabilities?
Answer: Advice will be found during the online booking process, including information on how to order accessible seats.
Question:How do purchase a VIP ticket package?
Answer: To purchase tickets, please visit the PoisonWeb.com TOUR page, then view the tour schedule to find the show you wish to attend. Links will appear in the tour schedule, leading to the ticketing window.
Question:Can I participate in VIP Ticket Package offers?
Answer: With each new tour announcement, Poison fans will be provided an opportunity to participate in VIP ticket package sales. As we receive details of a new show date, we will update the Ticketing FAQ to address any parameters that may change.